Tawuniya Enhances Healthcare Access with No Preauthorization Required at Over 300 Centers

Riyadh, Saudi Arabia – 8 November 2026: Tawuniya Insurance Company continues to enhance the health insurance experience by making it easier for customers to access services covered under their insurance policies. This includes enabling beneficiaries to receive services from over 300 healthcare centers without the need for preauthorization, in accordance with approved coverage terms and conditions.

By highlighting this benefit and the options available, Tawuniya aims to help beneficiaries better understand their coverage, access healthcare services more easily, and make use of their benefits with greater flexibility.

Eng. Mohammed Alsaeed, Chief Health Officer at Tawuniya, said: “We believe that an exceptional health insurance experience begins with understanding beneficiaries’ needs and making it easier for them to access healthcare services. That is why we continuously enhance our offerings beyond simply providing insurance coverage, focusing on streamlining processes and improving access to care. Enabling beneficiaries to access services at more than 300 healthcare centers without preauthorization is a practical example of this approach. In accordance with their insurance coverage terms and conditions, beneficiaries can access these services more easily and with greater flexibility.”

This approach is supported by a range of operational and digital capabilities that help improve the efficiency of services delivered to beneficiaries. Tawuniya successfully registered more than 130,000 members within just five days and draws on the expertise of more than 100 medical experts at designated hospitals within the network. The company also offers an award-winning mobile application with a rating of over four stars, alongside customer service channels that respond to inquiries through its contact center in less than 30 seconds and process preauthorization requests in under five minutes.

These capabilities also include a dedicated self-service platform for employers, as well as a leading Population Health Management (PHM) and primary healthcare network, supporting integrated service delivery and the development of health solutions tailored to customers’ needs. Together, they reinforce Tawuniya’s position as a trusted partner to major companies in Saudi Arabia, combining operational efficiency, service development, and a focus on the quality of the beneficiary experience.

Providing access to more than 300 healthcare centers without preauthorization reflects Tawuniya’s vision for a future in which easy and efficient access to healthcare services is a fundamental component of a high-quality health insurance experience. By continuously enhancing its services, digital and operational channels, the company aims to maximize the value delivered to its customers and reinforce a model that places beneficiaries at the center of service development, while keeping pace with their evolving expectations for healthcare services that are more accessible, transparent, and effective.

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